Privacy Policy

Last Updated: July 9, 2026

At Aventra Foods India ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Mobile number

  • Delivery and billing address

  • Payment information (processed securely through third-party payment providers; we do not store your complete payment card details)

Order Information

  • Products ordered

  • Order history

  • Delivery preferences

  • Order value

  • Payment status

Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Website usage data

Marketing Information

  • Newsletter subscriptions

  • Promotional preferences

  • Responses to surveys or campaigns

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Verify payments and prevent fraudulent transactions.

  • Communicate order confirmations and delivery updates.

  • Respond to customer service requests.

  • Improve our products, website, and services.

  • Personalize your shopping experience.

  • Send promotional offers and marketing communications (where permitted by law or with your consent).

  • Comply with legal and regulatory obligations.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences.

  • Keep you signed in (where applicable).

  • Improve website performance.

  • Analyze website traffic and visitor behavior.

  • Enhance user experience.

You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Payment Security

Payments are processed through trusted third-party payment gateways.

Aventra Foods India does not store your full debit card, credit card, or banking credentials on its servers.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Delivery partners for order fulfillment.

  • Payment service providers for payment processing.

  • Technology and hosting service providers.

  • Government authorities or law enforcement agencies when required by law.

  • Professional advisors, auditors, or legal consultants where necessary.

All such parties are expected to protect your information appropriately.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to use commercially acceptable security measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders.

  • Provide customer support.

  • Meet legal, accounting, and tax requirements.

  • Resolve disputes and enforce our agreements.

When no longer required, your information will be securely deleted or anonymized where appropriate.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information, where legally permitted.

  • Withdraw consent for marketing communications.

  • Request details regarding the processing of your personal information.

To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

The updated version will be posted on this page with the revised "Last Updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Aventra Foods India

Email: support@aventrafoods.in

Phone: +91 XXXXXXXXXX

Business Hours:

Monday – Saturday

9:00 AM – 7:00 PM